Health and Safety Policy — Commercial Waste Chertsey Operations

Policy Statement: This Health and Safety policy sets out the standards and commitments for providing safe, compliant, and responsible commercial waste services in Chertsey and surrounding service areas. The objective is to protect employees, contractors, visitors, and clients by minimising risk across all activities related to commercial refuse collection, commercial rubbish removal and associated site and vehicle operations.

Scope and Purpose

This policy applies to all staff, subcontractors, and authorised visitors involved in commercial waste collection, transfer, storage and disposal. It covers daily operational tasks, vehicle movements, manual handling, segregation of waste streams and management of potentially hazardous materials. The aim is to maintain a consistently high standard for commercial waste services Chertsey-wide while promoting continuous improvement.

Principles

We will:

• Comply with applicable health and safety obligations and industry best practice for commercial refuse services in Chertsey;
• Assess and control risks through systematic risk assessments and safe working procedures;
• Provide necessary training, equipment and supervision to maintain safe operations;
• Investigate incidents and implement corrective actions to prevent recurrence.

Responsibilities — Responsibility for safety is shared. Senior management will ensure resources and oversight are available; operational managers will implement procedures; supervisors will monitor day-to-day compliance; and every employee has a duty to act safely, report hazards and follow controls. Subcontractors engaged in Chertsey commercial rubbish removal must meet the same standards before commencement.

Risk Assessment and Controls — Risk assessments are to be conducted for all tasks, including vehicle loading, container handling, depot operations and customer site visits. Controls will follow a hierarchy: eliminate hazards where possible, substitute less hazardous methods, implement engineering and administrative controls, and provide personal protective equipment (PPE) as a last line of defence.

Personal Protective Equipment (PPE) — The company will supply PPE appropriate to the task, such as hi-visibility clothing, gloves, safety boots, eye protection and respiratory protection where required. PPE use is mandatory on routes and at sites engaged in commercial waste services Chertsey operations, and must be maintained and replaced as specified.

Vehicle and Traffic Safety

Fleet safety is central to our commercial rubbish collection Chertsey commitments. All drivers must be competent, carry out pre-start vehicle checks, and adhere to safe loading and securing practices. Reversing, site entry and interactions with pedestrians require designated banksmen or Escorts where visibility is restricted. Vehicles used for commercial refuse collection will be maintained to a documented schedule.

Manual Handling and Ergonomics — Manual handling training is provided to reduce musculoskeletal injuries. Mechanical aids and correct lifting techniques will be used to minimise strain during collection, lifting bins and transferring bulk commercial waste. Tasks will be reviewed to rotate duties and reduce repetitive loading where practical.

Segregation and Hazardous Materials — Commercial waste services must segregate waste streams at source and during handling. Potentially hazardous wastes (e.g., chemical containers, asbestos, sharps) must be identified, isolated and handled only by trained personnel following specific safe systems of work. When hazardous materials are encountered unexpectedly, work will stop and the incident escalated to a competent manager for controlled removal.

Site Safety and Customer Locations

When operating at customer premises, staff will conduct a site-specific briefing and risk check. Access routes, ground conditions, overhead hazards and local traffic will be assessed. Where temporary controls are required, these will be implemented for the duration of the task. The approach supports safe commercial waste services across diverse Chertsey business environments.

Incident Reporting and Emergency Response — All accidents, near-misses and dangerous occurrences must be reported immediately. The company maintains defined emergency procedures, including first aid provisions and escalation routes. Incidents will be investigated to identify root causes and corrective actions will be recorded and tracked to closure.

Training and Competence — Training programmes cover induction, task-specific competency, vehicle operation, manual handling, hazardous waste awareness and emergency response. Records of training and certifications are maintained and reviewed as part of ongoing competence assurance for commercial waste Chertsey activities.

Monitoring, Audit and Review — Performance is monitored using inspections, safety audits and operational reviews. Key performance indicators include incident rates, near-miss reports, audit findings and completion of corrective actions. The policy and its supporting procedures will be reviewed at least annually or sooner if there are significant changes to operations, equipment or regulations relevant to commercial refuse services.

Continuous Improvement — We are committed to learning from experience and adopting industry innovations that improve safety and efficiency. Feedback from staff and observations from audits drive improvements to procedures, training and equipment used in commercial waste services Chertsey-wide.

Acceptance and Implementation — This policy represents a formal commitment by management. All personnel engaged in commercial refuse and rubbish removal activities must comply with the policy, participate in training, and support a positive safety culture that protects people, property and the environment. Management will ensure that this policy is communicated, implemented and enforced across the organisation.